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Help Desk

Frequently asked questions

If you are having serious  problems please call on Toby on 0408957798 or email @ info@bodyboardking.com

Otherwise these steps should help you out!

How do I Order Online?


1) Just add the desired items to your cart by pressing.
"ADD TO CART"

2) Click "CONTINUE SHOPPING" if you want other products


3) Once you have everything you want Click "CHECKOUT"


4) Click "CONTINUE AS GUEST"


5) Add Details & Click "CONTINUE TO SHIPPING OPTIONS"


6) Check all details are Correct & Click "CONTINUE TO SHIPPING OPTIONS"


6) Select Shipping  Method
7) Click "CONTINUE TO PAYMENT"


8) Choose payment Method Enter Details & Press "COMPLETE YOUR ORDER"





9) You will then get Confirmation & Confirmation email confirming your order. we will recieve your order & send out ASAP.

What Can I Pay With?
For Australian Customers we accept Visa, Mastercard and Amex as well as Paypal, Direct Bank Deposit, Cash or you can pay over the phone if you'd prefer. Call on 0408957798.

For International Orders We only accept Credit Card and Paypal for overseas customers.

How can I change Currency?

1) If you're not shopping in Australian Currency Click on "CHANGE CURRENCY" (Top Right of Site )


How Can I Calculate Shipping?

1) Just add the desired items to your cart by pressing.
"ADD TO CART"

2) Click "CONTINUE SHOPPING" if you want other products

3) After all products selected you will be taken back to "Shopping Cart:. Click on:
Shipping: "CALCULATE"  (Top right under Summary)


  4) Add your ZIp Code/ Postcode and Country and press "APPLY"
"

This will give you shipping cost options in the currency you've chosen.
If you order from overseas you don'y pay our GST Tax of 10% so you get a 10% discount including shipping.
This is Automatically deducted in Payment Page of Checkout. Find out more on shipping here
 

Can i return a product if wrong size  or get refund?
If you chose the wrong size or If you have a faulty product you can return the item for a replacment or money back guarantee as long as it is undamaged (wrong size) or there is a reasonable reason for refund. Find out more on out return/ exchange/ refund policy here:

Do you ship overseas?
Yes we ship overseas to every country. See more on Shipping here

How long wil my order take?
We ship your order out same or next business day so it should arrive 1-2 days after your purchase for Australian Orders. Overseas orders 4-10 Working Days.

Is it safe to use my credit card over the internet?
Safer than going to the bank! The 128 bit encryption codes we use are as good as any bank. All information is kept private and confidential.

I don't have a credit card or paypal, how can i make a purchase?
No problems we also accept Direct bank deposit  for Australian Orders or Western Union for Overseas Orders. (Our bank details are shown when you choose direct deposit in checkout) or you can pay cash when you pick up from our showroom:

5/722 Pittwater Rd Brookvale NSW 2100

Otherswise you can call us on 0408957798 to pay over the phone. We also accept Western Union, Money order & personal cheques please send to above address with a note with your address and order.

Thanks Toby
 

© 2017 Bodyboard King Pty Ltd. All rights reserved.