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Refunds/ Exchanges

Refund, Exchange &  Return Policy:
All items are returnable, exchangeable & refundable as long as they meet these conditions:
Sizing is wrong:
You can return item if sizing is wrong ( whether you choose wrong size or wrong size sent) & item is original new condition, same as when you recieved it.
Incorrect Order:
You can return item if sizing or desciption does not match information on website.
Faulty Item:
The item you received is faulty or defective in some way & still under warranty.
Incorrect Information:
The item does not match website desciption.

When returning items please return back to address on invoice:
Bodyboard King
2/722 Pittwater Rd
Brookvale NSW 2100
Australia

Please include invoice & write what size you'd like to exchange for, or problem with item. Same day we receive we'll either return with new size or call regarding changes or refunds.

Shipping Costs for Refund, Exchange & Return
Wrong Size:
If you ordered the wrong size you have to cover cost of shipping back to us & we'll cover return cost back to you.
Incorrect order
We'll cover cost of shipping back to us & we'll cover return cost back to you.
Faulty Item
If the item was damaged in transit We'll cover cost of shipping back to us & we'll cover return cost .
back to you.
If the Item has been used & is still under warranty. We'll cover cost of shipping back to us & we'll cover return cost back to you.

Any question's queries comments or complaints email us @ info@bodyboardking.com or phone on Toby on 0408 957 798
 

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